More pages could be in hot water for disparaging content.
Google is expanding its hate-speech policy for publishers that use the company’s ad network
in order to address concerns of ads funding inappropriate content
online, including complaints from advertisers that messages were
appearing within inappropriate content on YouTube.
The changes fulfill plans announced by the company in March in response to the YouTube controversy, and follow earlier controversies about Google’s ad network supporting fake news and other controversial and misrepresentative content.
The policy additions are meant to address a more divisive
and toxic online environment, where an increasing amount of content “is
frankly right at the edge of what we consider traditionally to be hate
speech,” Rick Summers, who oversees the development and implementation
of Google policies impacting publishers, told Recode.
“We have decided that this is not in the interest of our advertisers,” said the global product policy principal.
The policy is now expanded to include more groups like
immigrants and refugees, and to apply to discriminatory pages that
before would not have been covered.
Previously, the policy was more narrow. It addressed
speech that was threatening or harassing against defined groups,
including ethnic and religious groups, and LGBT groups and individuals.
Now, the language of the policy also addresses pages that
deny the Holocaust or advocate for excluding certain groups, such as an
ad for a room where the poster says they will not rent to Chinese
people. This type of content, while discriminatory, was not previously
covered by the policy.
And the definition of protected groups and individuals
has been expanded to include those who share any “other characteristic
that is associated with systemic discrimination or marginalization.”
That expanded definition means that harassing and
disparaging speech against groups like immigrants and refugees will be
in violation of the advertising policy.
“That status is used as proxy for attacking people in
what we’ve called protected groups,” said Summers. An example would be
disparaging content that refers to “refugees” when the true subject is
Muslims.
The revamped policy will also newly apply to specific
pages that include content in violation of the policy, meaning that ads
will not necessarily need to be removed from an entire site or account.
This could hypothetically mean that an article on
Breitbart that uses a derogatory term for transgender people won’t get
any ad money, but the site will still receive ads on other pages. Google
declined to comment on whether Breitbart would be affected.
The changes are global, but will take time to implement,
and won’t necessarily be immediately noticeable, a Google spokesperson
said.
In March, Google’s top business executive, Philipp Schindler, wrote a blog post outlining how the company was “taking a tougher stance on hateful, offensive and derogatory content” to more effectively remove ads from inappropriate content.
Google parent company Alphabet reports its first-quarter
earnings on Thursday, but the advertiser pullout from YouTube is
unlikely to affect the period’s profit, as the incident happened toward
the end of that quarter.
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